Privacy & data handling
How Bot4Q Translator processes live chat messages.
Last updated 21 July 2026
! are never translated. Message records are deleted
after 30 days.
What we process
On channels where a streamer has enabled Bot4Q Translator, we process:
- the text of public chat messages sent in that channel;
- the sender's public username and public platform user id;
- the translation produced, and basic operational data (timing, whether the post succeeded, counts used for billing).
We do not process private messages, email addresses of viewers, payment details of viewers, or anything that isn't already visible in public chat.
Who processes it
Translation is performed by a third-party AI provider, Google (Gemini API). Message text is sent to that provider for the sole purpose of producing a translation. We do not sell chat data, and we do not use it for advertising or profiling.
Viewer exclusions
If you do not want your messages translated in a channel, you can be excluded, and no account is required:
- Ask that channel's streamer or a moderator — they can exclude you from the dashboard.
- Or email [email protected] naming the channel and your username, and we will action it.
- Ask the same way to be included again.
Once a viewer is excluded, their messages are never sent to the translation provider. The check happens before any external call is made, not after.
Separately, and on every channel: lines beginning with
! are never translated, so anything you type as a command
to another bot is never sent anywhere.
How long we keep it
- Chat and translation records are automatically deleted after 30 days.
- Aggregate counts (how many translations a channel used in a month) are kept for billing and service operation. These contain no message text.
- When a channel or account is offboarded, its stored message content is purged.
Streamer controls
The streamer running the channel can turn translation off entirely
(!tr off in chat, or the dashboard), maintain an ignore list,
add or remove translation exclusions, and request deletion of their channel's
data.
Your rights and contact
To ask what we hold about you, to have it deleted, or to ask anything else about this policy, email [email protected] and we'll respond.